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Search Results for Author 'Shapiro, Melanie':

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Socially Aware, Media Savvy: Social Media Strategy

Idea posted: March 2013

Institutions: Henley Business School   

Authors:

Companies can no longer control their communications with their customers. Social media tools have enabled information to be generated from within the marketplace by consumers themselves. This shift of power…

  READ MORE   PIN TO MY IDEAS Idea #111

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